How to send the RCFG file in NovaLCT How to send the RCFG file in NovaLCT

How to send the RCFG file in NovaLCT

The RCFG is a Receiving Card Configuration file (.rcfgx), this file contains all of the parameters for your LED panel like your pixel count, refresh rate, and other data related to the image/color effect of the panels in order to correctly display an image on the LED panels. 

Sending an RCFG file to the panels is essentially a first line of defense to resolve any abnormalities in displaying a clear, uniform image. A few common scenarios of when panel(s) might need to be "flashed" is when panels stop displaying an image, but still light up (basically showing static), there is a brightness difference between panels, or the receiving card had to be replaced to name a few. 

Before you get started

The first thing to do is locate and ensure you have the correct .rcfgx file. This can typically be found on a thumb drive included with your system. If you're having trouble, Submit a Ticket with your panel model information and we'll get one over to you right away. 

TIP: If you're in a pinch, you can also do a readback of the RCFG file from a working panel.

Prerequisites

  • Supported Controllers: MCTRL Series, MSD Series, VX Series, NovaPro HD / UHD / UHDJr, H Series, Taurus (TB/TU) Multimedia Players.
  • Operating System: Windows 10 or Higher
  • Software: NovaLCT v5.4.0 or Higher (ensure all USB drivers are installed)
  • Required Connections: USB or EtherNet/LAN connection to the controller 

How to Send the RCFG File

1. Log into the NovaLCT software as Admin. User > Advanced Synchronous System Login > Password: admin

2. Select Screen ConfigurationIn the dialog box, ensure the default Configure Screen option is selected, then click Next.

Novastar-NovaLCT-Screen-configuration-Setting.jpg

3. In the screen configuration menu, select the Receiving Card tab.

4. Select Load from File (1), select the .rcfgx file on your computer to load into the software. 

5. Click Send to Receiving Card (2), leave the default All Receiving Cards option selected in the dialog box, then click Send (3).

6. Verify the display and image effect of the panels returns to normal, then click Save (4).

RCFG-steps

NOTES: 

  • Send to Receiving Card sends the information to the receiving cards, but is not saved. Data will be lost after power-off. 
  • Save hard-saves the information into the receiving card memory chip. Data will be retained after power-off.

Still, need help? Submit a Ticket, or reply back if you're already in contact with a support member, and we'll assist you further.